Pressure. Stress. Frustration. Unfortunately, these are a fact of life. They can cause us to come up short on being accountable and being respectful. In our fast paced world, pressure, stress and frustration are increasing. Our business adds to the equation since we repair cars, but we sell time. Time is a limited commodity. We […]
Team
A Lesson From The Emergency Room
Delivering exceptional customer experiences requires more than simply being proficient and efficient. We can be proficient at our job. We can know the policies and the procedures. We can carry them out with great efficiency. We can make sure all our ‘T’s’ are crossed and our ‘I’s’ are dotted but still not deliver a great […]
The Slippery Slope From Teasing To Bullying
Lack of respect for our team members often starts innocently as good-fun teasing. We all joke and tease our friends, co-workers and family members, but we have to be careful that it doesn’t escalate into disrespecting others. It is easy enough to fall down this slippery slope with light teasing turning slightly more aggressive, then […]
Work 12 Effective Ways To Gain Respect In The Workplace (Part 2 – the second six)
Today we will pick up where we left off from in the previous post. This article by Lewis Humphries, (a writer, blogger and researcher from the UK), posted at http://www.lifehack.org/articles/work/12-effective-ways-gain-respect-the-workplace.html speaks to what we can do as individuals to pursue respect in ourselves first. 7. Make collaboration a key aspect of your work life. On […]
12 Effective Ways To Gain Respect In The Workplace (Part 1 – the first six)
Respect is something we all desire and need. Often we think of respect being something we get or do not get from others. An interesting part of respect is that it starts within ourselves. We have to learn to respect ourselves so we can respect others and in turn receive respect. Understanding that respect is […]
10 Actions You Can Focus on to Influence Culture of Respect, Civility in your Workplace
Respect for others is a growing concern in our society and workplaces. This article highlights findings from studies researching the topic of respect. It is interesting to note that we all want others to respect us, but it appears we have a hard time respecting others. Those who chose to Pursue Great!, actively work to […]
The Importance of Respect in the Workplace
Article by: Tricia L. Branchaud, LMHP [Licensed Mental Health Professional], CEAP [Certified Employee Assistance Professional] I was recently asked to come to one of our member companies and speak at the all-staff meeting on “Respecting Each Other in the Workplace.” The company was noticing that although for the most part their employees treat each other […]
Handling the Pressure
Pressure. Stress. Frustration. Unfortunately, these are a fact of life. They can cause us to come up short on being accountable and being respectful. In our fast paced world, pressure, stress and frustration are increasing. Our business adds to the equation since we repair cars, but we sell time. Time is a limited commodity. We […]
The Grandma Dynamic
“If you don’t have something nice to say, don’t say anything.” This was once a bit of training mothers told their children. From my observations, I don’t think this bit of advice is passed on anymore. It also seems that many who were taught this no longer remember it. This teaching is a good summary […]
What Is A Team?
When we are together with a group of people and working to accomplish project(s) we have a team. Teams are not just in sports. Teams are in business, in the military, in community organizations, in churches, in neighborhoods, even our families are teams. Webster’s Dictionary defines the word team this way: a number of persons […]